Welcome to CareSphere!
As a home care agency, our main goal is to make sure you or your loved ones are “surrounded by the best” and receive the top service that you deserve. Sometimes you or your loved ones may have difficulties doing daily activities due to a recovery from a surgery, illness, injury, aging, or physical challenge. We are in this business to make sure we bring you assistance in the privacy and comfort of your own home. Our company highly respects and protects the privacy and dignity of our clients.
At CareSphere, when it comes to your well-being, we take it personally!
Our highly-trained team of home health aides, homemakers and companions are overseen by nurses and supervised by case managers. Together we are dedicated to promoting the physical, social and emotional well-being of our clients, their family members and friends. All caregivers are carefully screened using criminal background checks, a comprehensive competency test, face-to-face interviews, health screening & references checks. We know it is not easy to let a stranger come into your own private house so our company takes extra steps to assure you and your loved ones peace of mind.
We thank you for putting your confidence in us and we are working fiercely every day to earn your business and your trust by continuing to improve the quality of our services. Be ensured that your care is as important to us as it is to you, and we will do all we can to meet your expectations.
Since many of our services and home care procedures may be new to you, this Client Handbook is designed to help you become better acquainted with our agency, more fully understand what is involved in home care, and help you understand your rights and responsibilities as a CareSphere client. You can also search our online patient knowledge base at www.carespherehc.com.
If you still have questions or do not understand the information herein, please do not hesitate to call us or to ask your home care team when they visit.
Malky Neiman - CEO/Administrator