When the mobile app malfunctions or if the aide doesn’t have access to the mobile app, another form of clocking in which has a 99% success rate is the telephony system.
- Using any phone belonging to the patient (not a patient's family member) dial 866-471-0290
- "welcome to HHAeXchange. Press 1 to call in , press 2 to call out"
- If you are calling in, press 1.
- If you are calling out, press 2.
- "Enter your assignment ID " > enter your assignment ID number
- This number is found on the bottom of your ID badge.
- The system will repeat the assignment id, press to confirm or re-enter your clock in. once confirmed your call in is complete.
*For clock out, there will be an additional step . The system will prompt you to enter the plan of care duties. Enter the duty numbers found on the plan of care
- Below is a list of all possible duty Id's. If you don’t have the plan of care handy, call the coordinator to text you a picture of it
|101 Hair Care – Shampoo||102 Hair Care-Comb||105 Bath-Tub|
|106 Bath-Bed||107 Bath-Shower||110 Grooming-Nails|
|111 Grooming-Shave||115 Toileting-Toilet||116 Toileting-Diaper|
|117 Toileting-Commode||118 Toileting-Bedpan/Urinal||119 Catheter Care|
|120 Record Output (Urine/BM)||121 Empty foley bag||122 Dressing|
|123 Ostomy care||125 Transfer||130 Wound Care|
|131 Lotion/Ointment||132 Skin Care||133 Foot Care|
|134 Mouth Care/Denture Care||150 Transportation||151 Shopping/Errands|
|152 Accompany Patient to medical appointment||153 Managing Finances||154 Laundry|
|155 Medication Reminders||156 Make bed, Change bed linen||157 Light Housekeeping|
|158 Reading/Writing||159 Clean Patient Care Equipment||160 Kitchen/Dishes|
|200 Prepare-Breakfast||201 Prepare-Lunch||202 Prepare-Dinner|
|203 Prepare-Snack||204 G-Tube Feeding||205 Record intake – Food|
|206 Record intake – Fluid||229 Assist with walking||231 Assist with home exercise program|
|232 Range of Motion Exercises||233 Turning and positioning||235 Take Temperature|
|236 Take Pulse||237 Take Blood Pressure||238 Weigh Patient|
|300 Walk Dog||301 Clean Cat Litterbox||303 Feed Cat or Dog|
Once all completed duties were entered, enter 000. this will confirm the call.