📅 Viewing open shifts

CareSphere is delighted to introduce a convenient way for our dedicated caregivers to access our open case list online. If you don't find a case that perfectly matches your availability, there's no need to worry. The list is updated in real-time so check back often to see if a new case is available. Our open cases are assigned on a 'first-come, first-served' basis, so checking back as early as possible is the key to securing the cases that align with your schedule and preferences.

We value your commitment and hard work, and this online feature is designed to make it even easier for you to find cases that suit your skills and availability."

Step 1: Access the Website
To view the open shifts, go to www.carespherehc.com/open-cases
Step 2: Map View of Available Cases
Upon entering the "Open Cases" page, you will be presented with a map view displaying available cases. The map will automatically find and display cases closest to their current location.

  • If employees wish to search for patients in a different area, they can enter an alternative address or location in a designated search bar at the top of the page. Once the new location is entered and submitted, the map will update to display cases in that area. Screenshot 2023-10-16 232937 \(1\).png

Step 3: Toggle Between Departments
On the left-hand side of the page, there will be a menu allowing employees to toggle between the three different departments: Home Care for Adults and Seniors, Mental and Developmental Disabilities, and Home Health Care. Employees can select the relevant department to filter the displayed cases.
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  • Keep in mind: Only select the department you have the relevant credentials for. Your position is stated on your company ID Badge

| Department | Credential Needed |
| Adults and Seniors | Direct Care Worker (DCW) |
| Mental and Developmental Disabilities | Direct Support Professional (DSP) |
| Home Health Care | Home Health Aide (HHA) |

Step 4: Access Case Information
Each 🏠 icon references another patient in that area. To view more details about a specific case, employees should click on the 🏠 icon. This will open a pop-up displaying additional information and any special requests about the client.

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