1. Introduction
CareSphere Connect ("App") values your privacy and data security. This Privacy Policy explains how we collect, use, and protect your information when you use the App.
2. Information We Collect
We collect the following types of data when you use the App:
📌 Personal Information
- Name, email, phone number
- Employee ID, job role, and work location
- Profile photos (if uploaded)
📌 Usage & Device Data
- IP address, device model, OS version
- Login timestamps and session activity
- App performance analytics
📌 Location Data (If Enabled)
- If you enable location tracking, we collect real-time GPS data to assist in shift assignments.
- We do not track location in the background without user consent.
- You can disable location tracking anytime via your device settings.
3. How We Use Your Information
We use your data for the following purposes: ✅ Work Management: Assign shifts, manage schedules, and track work hours ✅ Security & Authentication: Prevent unauthorized access and verify user identity ✅ Performance Monitoring: Improve app functionality and fix bugs ✅ Legal & Compliance: Ensure compliance with employment regulations
4. Data Sharing & Third-Party Services
We do not sell your personal data. However, we may share information with:
- Service providers (e.g., cloud storage, authentication systems, analytics tools)
- Regulatory authorities (if required by law)
- Internal teams for operational support
📌 Third-party providers must comply with strict data protection policies.
5. Data Security Measures
We implement strong encryption, firewalls, and access controls to protect your data. However, no system is 100% secure. If a data breach occurs, we will notify affected users and take immediate action.
6. Data Retention Policy
- We retain user data only as long as necessary for business and legal compliance.
- Inactive accounts may be deleted after 12 months of non-use.
7. Your Rights & Choices
📌 You have the right to: ✅ Access, update, or delete your personal data ✅ Opt-out of notifications or marketing messages ✅ Request a copy of your stored data
To exercise these rights, contact support@carespherehc.com.
8. Children's Privacy
CareSphere Connect is not intended for users under 18. We do not knowingly collect personal data from minors.
9. App Permissions & User Controls
When you install the App, you may be asked to allow:
- Location access (for shift tracking – optional)
- Camera access (for document uploads)
- Storage access (to save work files)
📌 You can adjust these permissions anytime in your device settings.
10. Policy Updates
We may update this Privacy Policy from time to time. If significant changes occur, we will notify users via email or app notification.
11. Contact Information
If you have any concerns about this Privacy Policy, contact us at:
📧 Email: support@carespherehc.com
📞 Phone: 610-868-1801
🏢 Address: 1 East Broad St Suite 430, Bethlehem, PA 18018